New-order alerts Beginner

Get pinged by email, text or chat the moment an order comes in.

What you'll learn

Two ways to get alerts
Setting one up

Before you start

The Grok Bot app, installed and signed in. New? See where to download it and installing and signing in.
Your store connected, either with a connector (like Shopify Merchant) or its API (see platform comparison).

1. Two ways

Scheduled check: a routine asks the store "any new orders?" every so often. Easiest.
Webhook: the store notifies right away (webhooks). Faster, needs a bit of code.

2. Easy version: a routine

Test once: "List orders from the last hour."
Set the routine:
Every 30 minutes from 8 AM to 8 PM, check for new orders and tell me in this chat with order number, items and total. Stay quiet if there are none.
Check the first few alerts against your store admin.

Screenshot: A chat alert announcing a new order with items and total.

3. Where to get the alert

In the bot's chat by default. Email or text needs a way to send (Gmail, a bot address, or Twilio).

4. Faster version: webhook

Register an order-created webhook (Shopify, WooCommerce order.created, BigCommerce store/order/created) pointing at your bot's code.

Ideas to try

First sale excitement.
Tell me every time an order comes in today.
Big orders.
Alert me only for orders over $200.
Evening digest.
Instead of pings, give me one summary of today's orders at 8 PM.
Rush items.
Alert me immediately if anyone orders express shipping.

Tips

Too many alerts get ignored; filter them.
Always include the order number.
Test with a real or test order.

Facts about the Grok Bot app come from Cursor's official Grok Bot documentation. Menus and services change; if something looks different, check the official docs or ask your bot.